Everview AI Trust Center

Effective: March 30, 2026
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Overview 🔗

Trust is a core part of how we build Everview AI. We design the platform to help teams coordinate work with clarity, which means reliability, privacy, and security matter from day one.

This page summarizes how we approach security, privacy, availability, support, and responsible operation of the Everview AI service.

Company Information 🔗

Company: Everview AI Inc.
Headquarters: Vancouver, BC, Canada
Website:everview.ai
Support:support@everview.ai
Security:security@everview.ai
Privacy:privacy@everview.ai

Product and Data 🔗

Everview AI is a canvas-first execution platform that helps teams visualize priorities, capacity, dependencies, and delivery risk in a shared workspace.

Depending on the configuration and integrations used, the service may process work management data, user and team metadata, comments, planning inputs, and technical usage data required to provide and support the product.

Security Approach 🔗

We use a combination of technical, administrative, and organizational safeguards designed to protect customer data and support secure operations.

  • access to internal systems is limited to authorized personnel;
  • data in transit is protected using HTTPS/TLS;
  • we use monitoring and logging to help detect and investigate operational and security issues;
  • we review and remediate security issues based on risk and severity; and
  • we continuously improve our controls as the platform and customer base grow.

Privacy 🔗

We aim to collect and process only the data needed to operate, secure, support, and improve the service. We do not sell customer data, and we do not use customer content for third-party advertising.

For more details, see our Privacy Policy.

Availability and Support 🔗

We monitor service health and respond to incidents based on severity. We aim to provide timely support and transparent communication for significant service-impacting issues.

Support hours: Monday to Friday, 9:00 AM – 6:00 PM Pacific Time
Support contact:support@everview.ai

Vulnerability Management and Incident Handling 🔗

We take reported vulnerabilities and security events seriously. Reported issues are reviewed, prioritized, and addressed based on severity and potential impact.

If a confirmed security incident materially affects customer data, we will take reasonable steps to contain, investigate, remediate, and communicate appropriately.

Deployment and Data Location 🔗

Deployment mode and provider location are always stated as a pair. Everview runs four ways:

  • Everview Cloud — managed by us, connected to the cloud providers you already use.
  • Self-hosted or private cloud — Everview runs inside your own perimeter, with egress to the cloud providers you already use. The derived execution graph stays inside your perimeter; raw work data stays in those providers.
  • Air-gapped with on-premises providers — the complete system as a Docker deployment inside your network, reading from on-premises tooling such as Jira Data Center. No telemetry leaves your environment.
  • Air-gapped standalone — no external provider at all: the work itself lives natively in Everview, inside your network.

Air-gapped support depends on the provider supporting it too. Jira Data Center is supported. GitHub Enterprise Server and Azure DevOps Server are not connection options today.

One pairing does not exist: Azure DevOps Services is a cloud-only product, so it runs with Everview Cloud or a self-hosted Everview that can reach dev.azure.com — it is the one connector an air-gapped deployment cannot use.

Subprocessors and Infrastructure 🔗

For Everview Cloud, we rely on third-party providers for hosting, storage, observability, communications, and related service functions. We choose providers based on technical and business needs and expect them to maintain appropriate security standards.

Where Everview runs self-hosted or air-gapped inside your own environment, our subprocessors do not process your customer data — the infrastructure is yours.

Contact 🔗

For trust, vendor review, privacy, or security questions, contact:
security@everview.ai or support@everview.ai