Help / Admin & Trust

Configure the Execution Hierarchy

Drag each connected provider's issue types between levels to define your organization's project hierarchy — new types start in the fixed Tasks level.

Open in Everview

The Execution Hierarchy screen is where you decide which level each connected provider's issue type belongs to — the fixed Tasks level, or any of the project levels your organization has configured above it.

Default state and adding levels

A brand-new organization starts with zero project levels and one fixed Tasks level that can't be removed or reordered — it's always last. Click + New Level between existing levels to insert a new one, named "New Level" until you rename it; at least one project level is required to save.

Rename, remove, and assign

  • Rename a level by typing directly into its title.
  • Remove a level with the x next to its title — disabled if it's the fixed Tasks level, or if it still contains any issue types (remove those first).
  • Assign an issue type to a level by dragging its chip from one level into another. Newly detected issue types are auto-injected into Tasks with a green "new" badge until you move them.

Only whole issue-type chips are draggable — you can't drag an entire level to reorder it; a level's position is fixed by where you inserted it.

What to do about it

Click Save Hierarchy to commit your changes, or Discard Changes to revert — both only appear once something's changed. This screen auto-discovers issue types from Jira, GitHub, and Azure DevOps connections (Azure DevOps types come from each project's process configuration); a provider that isn't connected contributes no types here. See How Execution Hierarchy Works for what the levels mean once configured, and Open and Edit a Project for using them day to day.